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SHIPPING & RETURNS
Please note that it is your responsibility to make sure your shipping details are correct.
We are not liable for delayed or missed deliveries due to incorrect details.
UK SHIPPING
ORDERS UNDER £35
Economy Saver:
7-10 Working Days
£3.99*
EVRI Express: 2-4 Working Days
£4.99
DHL Express: 2-4 Working Days
£6.00
Royal Mail Economy: 3-4 Working Days
£5.99
ORDERS OVER £35
Economy Saver:
7-10 Working Days
FREE*
EVRI Express: 2-4 Working Days
£1.00
DHL Express: 2-4 Working Days
£1.00
Royal Mail Economy: 3-4 Working Days
£1.50
ORDERS OVER £50
DHL Express: 2-4 Working Days
FREE
EU SHIPPING
Includes shipping and taxes
ZONE 1
Germany, Ireland, Netherlands, Portugal, Spain, Guernsey, Isle of Man, Jersey
ORDERS UNDER £75
Standard Shipping:
5-10 Working Days
£6.00
ORDERS OVER £75
Standard Shipping: 5-10 Working Days
FREE
ZONE 2
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, France, Hungary, Italy, Luxembourg, Poland, Slovakia, Slovenia, Sweden
ORDERS UNDER £75
Standard Shipping:
5-10 Working Days
£8.00
ORDERS OVER £75
Standard Shipping: 5-10 Working Days
£4.00
ORDERS OVER £100
Standard Shipping: 5-10 Working Days
FREE
ZONE 3
Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Romania
ORDERS UNDER £75
Standard Shipping:
5-10 Working Days
£14.00
ORDERS OVER £75
Standard Shipping: 5-10 Working Days
£7.00
ORDERS OVER £100
Standard Shipping:
5-10 Working Days
£3.50
FAQ
Please allow 10 working days for your order to be delivered. If it has not arrived after this time, please contact us at hello@samsdetailing.co.uk with your order number.
Yes, unless the order has been picked or shipped. Contact us at hello@samsdetailing.co.uk to amend your order.
Please contact us within 1 week of the scheduled delivery date to report non-receipt.
We are happy to accept returns within 1 year from date of purchase. To return an item, please email us with the reason for the return and your order number.
Proof of purchase is required for all returns. Please note we are unable to offer free returns for items ordered by mistake, or items that are no longer required.
Clearance items are not eligible for return/refund. Please make sure you keep a copy of the return receipt/tracking number.
Sam's Detailing reserves the right to amend these terms at any time.